First impressions count. As colleagues begin using AI in the workplace, you’ll want to ensure they feel as informed and supported as possible. We offer a variety of services designed to empower your workforce with the best possible start for its AI Adoption.
MS Copilot adoption assessment
icrosoft’s flagship AI offering is transforming the user experience across the whole of M365, bringing new features and opportunities for employee creativity and productivity. We know how to launch Copilot so that it lands correctly with colleagues, quickly becoming a valued part of their arsenal, and generating enthusiasm for an ambitious AI-powered future.
Change management
Adoption is a human journey, not a technology challenge; and achieving lasting change requires a cross-functional endeavour. Drawing upon professional standards and methodologies, we work with different parts of your organisation to create and co-deliver change management programs that centre humans and set them up for AI success.
Skills and training
Even with friendly and intuitive interfaces like chatbots, training is often the critical factor that gives colleagues the confidence to really embrace AI tools. We offer a range of training solutions, ranging from 1:1 executive coaching, to class-based and self-service training, all tailored to your organisation’s unique requirements and culture.
Community building
Innovation isn’t top down: it’s peer-to-peer and grassroots-led. Connecting your newly empowered colleagues to solve problems and find new applications is critical to accelerating the use of AI in your organisation. We understand how to plan, seed, and sustain communities of interest focused around the new AI capabilities.
Documentation
From policies to manuals, SOPs to configuration references, accurate and understandable documentation ensures that vital knowledge remains accessible as your organisation changes and grows. We help you create and maintain your knowledge base for the benefit of all your human (and agentic) colleagues.
Support
Sometimes, you just need a little help from an expert. Building on nearly a decade of supporting complex platforms like MS SharePoint, our third line support solution integrates seamlessly with your existing in-house or partner teams to provide a highly responsive and joined-up experience for end-users, with regular reporting for service line owners.
